Age Care Technologies Project November 2025 to March 2026

Background regarding ACT:

• Based on 35 years of international research focused on improving the lives of older people.
• Aims to help older individuals identify concerns that matter to them and connect them with services to address those concerns.
• The ACT model is used globally and supports the World Health Organization (WHO) in its work with older populations.

Project Overview

• The ACT project is being implemented in Queens Park Surgery and two other areas in Bedford (Putnoe Health Centre and Linden Road).
• The project follows an 8-step process:

1. Targeting

• Focus on:
• Individuals aged 65+ with indicators of deprivation.
• Individuals aged 75+ living at home.

2. Engagement

• Contacted via GP Practices with an explanation of the project.

3. Assessment

• Anticipatory Care Assessment conducted by the ACT National Contact Centre trained in empathy.
• Assessment covers the top 56 threats to independence in old age, across 6 domains.
• Many people live with these issues but could benefit from available services.

4. Connection

• Review concerns and signpost to local support services.
• Provide access to information resources and the Restless service.
• Can also signpost to carer support.
• Additional screening for:
• Cognitive impairment
• Depression
• Injurious falls
• Safeguarding concerns
• Incontinence
• Care Needs Assessments

5. Reporting

• A personalised report is generated for each participant.

6. Follow-Up

• Follow-up to assess satisfaction and effectiveness of the signposting.

7. Insight Report

• Compare local data with global benchmarks.
• Provides needs-based assessment for population management.

8. Evaluation

• Determine next steps for scaling the project.
• Includes:

• Learning log
• Satisfaction of assessees
• Satisfaction of delivery team
• Outcomes achieved