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About Queens Park Group Surgery
Find out more about us
We have a range of clinicians, including six GPs, five practice nurses, one prescribing practitioner and two healthcare assistants. If you are unsure how to book an appointment, you will find information on our website that will guide you.
We have appointments for long term conditions; for example, asthma, diabetes and COPD. It is important to have regular checks for any long-term conditions, this avoids hospital attendances and keeps you well.
We do send you reminders for appointments by SMS message, so remember to inform us using our change of personal details form if you change your mobile number and please cancel any booked appointments that you are unable to attend. Non-attended appointments are a waste of NHS resources, prevent other patients receiving the appointment they would like and add to waiting times.
We operate on three sites, one is in Carlisle Road, Queens Park, one is our branch surgery in Honeysuckle Way, Goldington, off Riverfield Drive in Bedford and the other is The Village Medical Centre, 5 Kingswood Way, Biddenham.
You and your general practice
This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). More details can be found through the links below.
When and how can you contact your general practice?
Your general practice is open from 8.00am to 6.30pm, Monday to Friday.
Throughout these hours you, or your carer on your behalf, can:
- Visit the practice
- Call them
- Go online using our website or the NHS app.
You can choose the way you contact your practice based on what is best for you. Some practices may have longer hours or may ask that you contact them via phone or in person for urgent queries.
What if the practice is closed?
If you need urgent help for your physical or mental health when the general practice is closed, and you cannot wait until they open, go online to 111.nhs.uk or call 111. They will tell you what to do next.
What if it’s an emergency?
If it’s a serious or life-threatening emergency, go straight to A&E (Accident and Emergency) or call 999.